Once you leave school, your learning has only just begun. This time, though, you don’t have assigned books- you need to find your own. I might have one for you. While I read quite a bit of fiction, I also enjoy business books, particularly those that focus on individual and team performances. As a leader …

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Over the years, we have moved our offices many times, but in a recent change to our Miami office, I put a great deal of effort into the design. Part social experiment and part labor of love, I thought we could simultaneously use the space more efficiently while helping to adjust the culture at the …

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A common question I receive from people I have recently met or friends that are stepping into software is how they should look at their business. Not too long ago, a close friend repeated this same question to me. Many people think of software companies as the ones they read about in popular articles. The …

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In Vertical Markets, Relationships Last a Long Time In many of the markets in which Emphasys operates, the key to success is the long-term relationships between us and our clients. The reality is that there is no relationship between our company and the client- it is between our staff and the client’s staff. That is where …

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We all hire people. Unfortunately, statistically, we’re quite bad at it. Between high failure rates of the position and overall cost of poor personnel fits, the impact to clients of inadequate hiring is one of the highest undocumented expenses most companies face. The question I keep asking myself is, how can we get better at …

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A couple months ago, I wrote about my experience playing hockey. That period of my life was extremely influential on me and I thought I could share what happened after. I left off my hockey story in choosing to go the U.S. Scholarship route. After returning from Sudbury, the Burlington Cougars were the team I …

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Developing new products and conceiving different types of solutions that an industry has never seen is fun. It is engaging. It is that elusive “high” that many students think happens in startups all the time. The reality is much different. Many, if not most, great ideas never meet expectations- most never even get built. Why? …

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Let’s face it- no one wants to be surrounded by people who don’t know what they’re doing. While these situations are clearly unpopular, many people are accustomed to being surrounded by average performers in the workplace, producing just as disappointing results. In knowledge intensive industries, groups of the Best Performers (defined as the top 10% …

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Running a software company is hard. Your days can feel like a blur with daily activities challenging you to lose sight of your company’s long-term objectives. With the downstream impact of your decisions and all the subtle nuances of handling things correctly, the right way can often be hidden in the momentum of keeping your …

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If you have successfully navigated the path from a startup to a mid-sized company – congratulations! You are one of the very few and should consider yourself triumphant. Take a breath, reflect and recognize what you have done. Then get paranoid Many companies plateau if they are able to make it to mid-size. They have …

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